SG Bikes is a popular app used by Singaporeans to rent bicycles available island wide. Users pay a monthly subscription in exchange for minutes of bike-time use.
We were tasked with solving usability issues of the app that caused massive drop-offs and with improving the overall user experience.
We conducted field studies to observe users on the streets, developed user journey maps, created design mockups, and ran usability tests before handing over to SG Bike's development team to implement designs.
mobile app mockups delivered.
improvement in time taken for users to unlock a bicycle
scoring based on overall user experience survey conducted at the end of the usability tests.
As a first-time bicycle renter, I am able to get an overview on the different bike models available around me, know how to ring and where to unlock a bicycle.
As a bicycle renter, I am able to choose a bicycle, know it's model and rates and eventually unlock the bicycle.
SRX is a data-driven property marketplace that gives as-accurate-as-possible property valuations and pricing with listings.
Introduce a new user story allowing users to connect to SingPass and calculate their overall wealth, including the value of their home.
Design the functionality of the wealth calculator to evaluate home listings.
Design an end-to-end flow where users can apply for home loans via banking connectors.
Conducted user interviews, performed heuristics evaluation of the existing app, ran multiple mapping workshops with stakeholders, developed wireframes, designed mobile app mockups, ran usability tests, performed heuristics evaluation, and worked with SRX's development and branding teams to implement designs and incorporate new brand identity in the visual language of the app.
mobile app mockups delivered.
improvement in time taken for loan application
scoring based on overall user experience survey conducted at the end of the usability tests.
As a property-seeker, I am able to calculate my current home wealth based on my capital gains, cash savings and CPF balance.
As a property-seeker, I am able to view recommended options for upgrading, maintaining and down-sizing based on my current home wealth calculated.
Hyhp allows users to complete fitness, nutrition, and eco challenges to earn rewards.
Turn founder’s ideas into a mobile app prototype that can be used to demonstrate funding potential.
Facilitated mapping workshop, designed mockup user flows, turned mockups into clickable prototypes, and ran usability tests.
mobile app mockups delivered.
scoring in overall user experience survey.
corporate reward tie-ups within a month of beta launch.
As a health-seeker, I am able to access the app and track my challenges and progress made.
As a health-seeker, I am able to capture calories and other nutrition info on my food using my phone's camera so that I can track my daily goal.
As a health-seeker, I am able to join fitness challenges so that I can receive points in exchange for rewards.
As a health-seeker, I am able to join eco challenges so that I can receive points in exchange for rewards.
Partipost is an app where brands can offer cash rewards to anyone promoting campaigns on their social media platform.
Turn founder’s ideas into a mobile app prototype that can be used to demonstrate funding potential.
Conducted user interviews, crafted user personas, facilitated mapping workshops, designed mockup user flows, turned mockups into clickable prototypes, and ran usability test sessions.
mobile app mockups delivered.
in seed funding within 4 months of delivery.
countries reached
As a micro-influencer, I am able to access the app by connecting my facebook and instagram accounts.
As a micro-influencer, I am able to join campaigns offered by brands from different categories.