We design apps for people at work.
ST Logistics
Redesigned aprocurement portal for Ministry of Health partners to order medical supplies.
About
ST Logistics handles most of the medical supplies required by the hospitals, polyclinics, and CHAS clinics in Singapore. The portal serves as the main channel for procurement and approvals within their organisation.
Objectives
Enhance the overall user experience of the apps for both customers and admins, design according to Outsystems UI (low-code) with a focus on maintaining a UI design system with reusable components for further development, improve the speed at which admins and customers can perform key tasks such as: uploading products, assigning users to products, and finding products to add to cart.
Process
Conducted focus group workshop with stakeholders, performed heuristics audit on existing platforms, designed web and mobile mockup flows, ran usability test sessions, performed heuristics evaluation, established UI design system (Outsystems), and worked with delivery partner to implement designs via Outsystems (low-code).
Outcomes
admin & customer web mockups delivered.
admin & customer mobile app mockups delivered.
improvement in time taken for admins to assign users to products.
improvement in time taken for customers to find the product they want to add to cart.
scoring based on overall user experience survey conducted at the end of the usability tests.
Overview
As a medical administrator, I am able to login to the portal and get an overview of updates and new products.
Finding products
As a medical executive I am able to find products I need and add them to cart based on the stock, order limits and prices.
Making payment
As a medical executive, I am able to make adjustments to my cart, choose my payment methods and make payment.
Making approvals
As a medical procurement approver, I am able to adjust the quantity amounts and approve or reject the product order.
Orders overview
As a medical executive, I am able to get a report of the orders I made, and view their statuses.
Getting started
As an ST Logistics admin, I am able to login and access the admin app.
Managing products
As an ST Logistics admin, I am able to create and edit products and its details.
Quick assigning
As a ST Logistics admin, I am able to rapidly assign users to user groups, product groups and products (and vice versa).
A-Star
Designed a dynamic forms and approval app for A-star staff to request borrowing and procurement of assets.
About
A-star is a research facility in Singapore with a large staff. Prior to the platform, A-star staff used a legacy SAP system and email to submit requests for borrowing and procurement of assets.
Objectives
Design a user experience to manage form creation, raise requests and approval workflow; design according to Outsystems UI (low-code).
Process
Conducted stakeholder interviews to understand approval workflows, designed web mockup flows, performed heuristics evaluation, and worked with delivery partner to implement designs via Outsystems (low-code).
Outcomes
admin-side web app mockups delivered.
Staff-side web app mockups delivered.
improvement in time taken for A-star staff to get a request approved.
Creating form templates
As an A-star forms administrator, I am able to access the app and create form templates.
Creating approval flows
As an A-star forms administrator, I am able to designate the approval workflow for each form template.
Viewing & raising requests
As an A-star, I am able to see an inbox of all my requests and raise
DataVLT
Designed an SaaS platform for small- & medium-sized businesses to harness predictive analytics.
About
DataVLT is a first-of-its-kind platform that allows small businesses to easily onboard their existing data and receive predictive analytics.
Objectives
Introduce a new SaaS user experience for customers and the owners of DataVLT.
Process
Conducted user interviews, facilitated mapping & ideation workshop with stakeholders, designed web app mockup flows, established a UI design system based on Outsystems, ran usability tests, and worked with delivery partners to develop platform via Outsystems (low-code).
Outcomes
client-side web app mockups delivered.
owner-side web app mockups delivered.
scoring based on overall user experience survey conducted at the end of the usability tests.
Getting a trial
As a business owner, I am able to get on a trial to assess the app.
Paying subscription
As a business owner, I am able to choose a package to subscribe to and buy seats for my team.
Managing member seats
As a business owner, I am able to invite, upgrade and remove members from the app based on the seats available.
Monitoring usage
As a business owner, I am to monitor the usage of my organisation teams and individuals, so that I can keep track of how much is spent.
Getting started
As a business executive, I am able to access the app and initiate a report.
Feeding data
As a business executive, I am able to upload my data from local or cloud apps.
Mapping data
As a business executive, I am able to map the data that I have with the data the app needs to generate the report.
Cleaning up data
As a business executive, I am able to easily clean-up the data so that the app can generate the report.
Generate report
As a business executive, I am able to generate report based on certain parameters I wish to configure for the report.
Interact with data reports
As a business executive, I am able to view, configure and interact with data reports to highlight what I want to know.
