our programs

Process
03

We design solutions, in various forms, to achieve the best user experience.

Geddit Right - Process Solutions

our programs

Why UX?

Businesses that invests in user experience, always win.

#1 way to outperform your competitors

In 2020, user experience overtook price and product as the biggest brand differentiator (Walker). Every $1 invested in UX brings $100 in return. That’s an ROI of 9,900%! (Forrester). The top companies leading in user experience outperformed the S&P index by 35%. (Forrester)

UX made top brands what they are today.

Amazon's founder Jeff Bezos spent 100:1 in UX over advertising in the early days and continue to do so (Walker). Airbnb attributed user research and tests as the turning point from failure to $10b in valuation (Walker). Hubspot grew to 10m in visitors after 3 months of intense UX re-design. (Walker)

UX Reduces the risks of failed digital projects.

Having UX design reduces the amount of time developers have to re-work a product by up to 50%. 70% of projects fail and eventually gets abandon due to lack of user acceptance done. It costs 100x more to fix a problem in development stages then in the UX stage.

1

Design sprint workshop

A 1-2 day workshop to align on the problems to solve, generate as many design concepts as possible and decide on the best design solutions as a team.

A design sprint workshop helps stakeholders, designers and/or developers explore ways to best optimise the user experience. The team gains insights from each other based on unique perspectives (of being a client, designer, developer) and comes to a consensus on the best possible solution(s).

Geddit Right - Concepts Sketching
2

User flow wireframes

Wireframes are first-draft designs of apps to show layout ideas and user flow in lines— usually without much emphasis on visuals and interactivity.

Wireframes can be done quickly and are usually enough to present or test how efficient a flow is.

UX Wireframing
3

User flow mockups

Mockups are high-fidelity designs of the app. They present the actual look and style of the app.Colours, fonts, icons and images would be rendered.

Mockups are the second best testable representation of an app (see the best below) as they render almost everything about the user experience except interactivity. Mockups are the primary deliverables of UX designs.

User story #1

As a user, I am able to book a transport

SMRT Mobile App - 1
SMRT Mobile App - 2
SMRT Mobile App - 3
User story #2

As a service operator, I am able to view my transport fleet

SMRT Web App - 4
SMRT Web App - 5